FAQs

Q.What is Drywall?
A.

Drywall is a construction product used to finish interior walls and ceilings. It is made of gypsum plaster pressed between two thick sheets of paper.

Q.Who Should Install Drywall?
A.

Small jobs can usually be a do-it-yourself project. However, large jobs are best handled by a professional.

Q.What are the Benefits of Drywall?
A.

The main benefits of drywall include: beauty, durability, easy-to-repair, fire resistant, and durable.

Q.Are You Insured?
A.

Yes, we are fully insured and our workers are all covered with workers compensation insurance.

Q.Will I Have to Make Payment Up Front?
A.

No. Although we may request a customer with a large project to pay 50% upon completion of hanging drywall we do not require payment before beginning.

Q.Do You Guarantee Your Work?
A.

Yes, we guarantee our work 100%. If there is a defect, which is a rarity for us, we guarantee we will fix the problem immediately.

Q.My House is Only One Year Old and We Have Cracks, Screws Popping Up, and Loose Tape. Did My Builder do a Poor Job?
A.

Not necessarily. Framing lumber today has far more moisture content and is much less dense than lumber of years past. This lumber will often shrink, warp, and twist as the humidity leaves the house creating havoc with finished surfaces. This is why it’s important to hire a drywall contractor who is committed to fixing these issues should they arise.

Q.I Need Drywall Repair Work Done But Have Heard Horror Stories About the Mess. Will My House be Covered with Dust?
A.

Our repair crews are all careful to cover the work area with plastic and drop cloths and vacuum thoroughly before we leave. However, it is the nature of the job that some dust suspended in the air will settle after we leave. In spite of our many precautions, we cannot guarantee you a totally dust-free home.

Q.Once You Start a Job Will You Stay Until it is Finished?
A.

Of course. While there may be an occasional missed day due to the need for the work to dry, we always move quickly to complete our jobs to your satisfaction.

Q.We Have Mold and Mildew Problems. Do You Offer Solutions for This?
A.

This can be caused by a multitude of reasons and K.O.R. Drywall has solutions for these problems. We offer a wide variety of mold and mildew resistant drywall as well as using mold and mildew inhibitors in our paint.

Q.Can My Small Repair Be Done in One Day?
A.

While this is possible in some cases, in jobs requiring multiple coats it is not recommended. Quick setting joint compounds do not react well to multiple coats applied too quickly. Therefore, to make certain your job is completed smoothly with a quality finish it may take more than one day to complete.

Q.Who Are We?
A.

K.O.R. Drywall is full-service, 2nd generation drywall company priding itself on professionalism, promptness, cleanliness, and most importantly customer service.

Keith Randall brings 40 years of professional drywall experience and has been on the job site since he was 6 – consequently he has a good idea of what works and what doesn’t so you can be assured your project is completed right the first time. K.O.R. Drywall customers sing our praises and appreciate our commitment to excellence. We have earned a loyal customer base as evidenced by our 98% Localloop Customer Satisfaction Rating based on 20 anonymously reviewed K.O.R. customers.

Q.Our Mission?
A.

To amaze our customers and be the envy of the market with the best people and equipment in the industry. We strive to build lasting partnerships with our customers by gaining their trust through excellence in service, estimating, and job site productivity.

Q.What Sets Us Apart?
A.

We take the time to get to know you and your family personally so that we can anticipate your needs and deliver a more enjoyable experience for everyone involved (including the kids and the dog). We respect your home and your family by ensuring work spaces are clean, arriving on time, that there is minimum impact on your life, and that we clearly communicate every step throughout the process.

Q.Our Guarantee?
A.

We guarantee all work performed will exceed the expectations of our customers. From the smallest repairs to the most expansive room additions, all seams will be undetectable to any observer and textures will match perfectly. You will never know where the old wall ended and the new wall began! We understand you take pride in your home and we will protect it as if it were our own. We promise to cover all of your property and will clean and dispose of any mess made prior to leaving your home.

Your complete satisfaction is our only priority. In the rare event our work does not meet your complete satisfaction; we will come back immediately and make it right.